Hikvision USA and Canada Tech support are no longer supporting password reset via phone call. How to Do A Self-Service Password Reset on a Hikvision DVR or NVR via GUI 4.Effective April 20th 2017, to better serve our growing customer base, Hikvision USA and Canada is pleased to announce the new procedure of password reset. If you take nothing else away from watching the below videos please just realise what a PITA it is when you do lose/forget your password and please use a service such as LastPass mentioned above to remember all your passwords AND use the tools therein to improve your security everywhere you login. I can say that lost/forgotten passwords for Hikvision devices is a huge problem requests to us from strangers worldwide is a new form of spam - at least ten per day!! I can't help but think that a slicker / easier solution could have been implemented - please don't shoot the messenger. Our advice, don't forget your password - in fact, do what we do and use a service such as LastPass to manage ALL your passwords!Īnd finally, because this thread will get loads of traffic from people who have forgotten their password and are stuck, we at use-IP Ltd can only assist you in resetting your password IF YOU PURCHASED YOUR HIKVISION EQUIPMENT FROM US. set a 'Reserved email address' to which a reset code can be sent when needed.Ĭometh the day you don't know your password, you will not then be able to login and set a reserved email address. However, we noted that in the videos below they demonstrate it working with older firmware, showing the previous GUI 3 on a connected monitor, and also shown with a 7108 DVR running firmware V3.4.89 (released 16th September 2018).Īnd, PLEASE NOTE you need to make preparations in advance for the day you forget your password.Į.g. it should work with -I Series NVRs running firmware V4.1.65 or newer
Latest HikVision Firmware for -I NVRs - new V4.1.65 (76XX, 77XX, 96XX NI-I)Į.g. We have only yesterday seen the first reference to this feature in the brief notes to the latest firmware for the -I Series NVRs: Firstly, your device will need to be running recent / the latest available firmware.
0 kommentar(er)
