The following code snippet is used to prevent you from closing the browser window, and also disables right-clicks: While technically not very sophisticated, these pages can be a nightmare to close down and therefore lead some desperate users to actually call for help. It’s no wonder that they can also infect your computer with a drive-by download as we noted last week. Many of these scam sites are poorly secured, and often times their index is browsable (see picture above). Not only are the pop-ups more alarming than ever, many also feature audio voice over that loops indefinitely. These pages are affiliate driven and in fact can be linked to malvertising as well, since they often piggy back on dubious ads. We are seeing an increasing number of campaigns pushing these fake tech support warnings: So while this phenomenon is not new there is a good reason why the IC3 is releasing this PSA. Tech Support scammers rip big brand security software with fake warnings.Netflix-themed tech support scam comes back with more copycats.Readers of this blog will remember the various articles we already posted on this topic:
Restarting the computer in an attempt to regain access to the Web produced another message with a different telephone number to obtain assistance.” During the process the user’s web browser was hijacked.
Upon calling the number for assistance the user was connected with an individual who spoke with a heavy foreign accent claiming to be an Apple representative. The user reported all attempts to close the windows were ineffective. The user clicked the link and was redirected to a website which produced a window that advised the user’s computer had been hacked.Īnother window was displayed that contained a telephone number to obtain assistance. In this scenario, a website being viewed provided a link to articles related to popular topics. The scam is executed while a user is browsing the Internet. “In a new twist to the tech support scam, cyber criminals attempt to defraud using another avenue. In its message, it advises users to be particularly cautious about fake pop-ups telling them that their computers are infected and urging to call a toll free number for assistance: The Internet Crime Complaint Center (IC3) has issued a public service announcement warning about a “ new twist to the telephone tech support scam“.
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